Corporate Merchandise FAQs for the 2019 U.S. Open
From how to place orders to volume discounts: Here are the answers to some of our most frequently asked questions about corporate merchandise for the 2019 U.S. Open Championship at Pebble Beach.
1. What is the latest date I can place my order?
Our official deadline to order co-branded merchandise and receive it by the 2019 U.S. Open Championship is Monday, April 1, 2019. The embroidery file submission deadline is Friday, March 15, 2019.
2. How do I place my order?
You may place your order by emailing it to our Corporate Merchandise office at [email protected], or you may submit an Order Request online via this website. If you have any questions or concerns about placing your order, please contact our Corporate Merchandise office at (831) 649-7602 or (831) 649-7640.
3. What do I do when I receive the official order confirmation?
You must approve the order confirmation from the Pebble Beach Corporate Merchandise Team before the order is produced. Please check the accuracy of your Bill To, Ship To, In-Hand Date, Item Quantities, Sizes Ordered and Logo Instructions before you approve and return your signed order confirmation.
4. How quickly can I get my merchandise?
The total time it takes from placing your order to receiving your final merchandise is between 4-6 weeks. Within 1-2 weeks of placing your order, you will receive proofs via email of your corporate logo on each co-branded item before it is produced. Your quick response in this process will help expedite order production time and ensure that your delivery date is met. Please allow 3-4 weeks for delivery of your product AFTER you approve your logo. Please specify if you need a firm delivery date or if you need a rush order.
5. How and when do I pay for my order?
Upon returning your signed order confirmation, you may choose to pay in full by either credit card or expedited check. There is no fee to pay via credit card. If you pay by credit card, a secure link will be sent to you via email within 2-3 business days upon your receipt of invoice.
6. Is there a minimum order?
The minimum order quantity is dependent on the style and brand. Please refer to the specific item description for the correct minimum for that style. Please note: Some accessory items require a larger minimum to co-brand due to production limitations.
7. Can I co-brand merchandise?
Yes, co-branding with the U.S. Open logo is an exclusive privilege only offered to U.S. Open Championship hospitality patrons. All items in the collection may be co-branded unless otherwise noted.
8. What do I need to provide if I am ordering co-branded merchandise?
If you are ordering co-branded merchandise, such as apparel or headwear, we need an embroidery (DST) file of your corporate logo upon ordering. Please be specific with your company logo instructions. Please refer to the 2019 U.S. Open Logo Policy. If you do not have a DST file of your logo, we can assist with having it created. A $150.00 fee will be incurred for this service.
9. Are volume discounts available?
Volume discounts are available at the following levels:
- Spend $5,000 to $9,999 – 5% discount
- Spend $10,000 to $19,999 – 10% discount
- Spend $20,000 or more – 15% discount
Please note: Discounts are cumulative, and not retroactive.
10. Who do I contact if I have questions?
Please feel free to contact Cory Otterness at (831) 649-7602 or [email protected] or Bridget Lynn at (831) 649-7640 or [email protected]. You can also use our Contact Us Form for any additional questions you may have.